Under new legislation, all new evictions will be suspended, and no new possession proceedings will be permitted during the period of this national emergency, this has been extended until 23 August 2020 to further protect renters.

https://www.gov.uk/government/news/ban-on-evictions-extended-by-2-months-to-further-protect-renters?utm_source=7ddbe357-8c11-4311-b527-d32a462f5a09&utm_medium=email&utm_campaign=govuk-notifications&utm_content=daily

Under new legislation, all new evictions will be suspended, and no new possession proceedings will be permitted during the period of this national emergency.

Changes and disregards to Housing Benefit and Local Housing Allowance are detailed below.

https://www.gov.uk/governmetpublications/local-housing-allowance-lha-rates-applicable-from-april-2020-to-march-2021

https://england.shelter.org.uk/legal/housing_options/covid-19_emergency_measures

https://www.gov.uk/goernment/speeches/the-chancellor-rishi-sunak-provides-an-updated-statement-on-coronavirus

If you are a Gentoo tenant  

Considering the COVID-19 situation, the Government increased the notice period landlords were required to give in relation to seeking possession of tenancies from 28 days to 90 days.

Gentoo decided to cease any formal written correspondence relating to rent arrears and contact by telephone/e-mail instead.

There have been some tenants who are avoiding contact and refusing to pay rent despite their financial circumstances not changing or being impacted by the current situation.

Whilst being sensitive to the Covid-19 situation Gentoo will be resuming targeted and proportionate formal rent recovery action to a minority of tenants in higher arrears with effect from Monday 11 May 2020. 

Support and advice to tenants will remain at the forefront of their approach, and tenants are urged to contact Gentoo if they are having difficulty paying their rent.

Support is also available from the advice providers listed above.