Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Help with housing costs and issues

Contact Shelter if you need help: https://england.shelter.org.uk/housing_advice or contact 0808 800 4444

Check out notice periods tool to help with advice on how much notice landlords should give to evict tenants under the rules.

If you are a Gentoo tenant

Support and advice to tenants remains at the forefront of their approach, and tenants are urged to contact Gentoo Money Matters Team on 0300 1232 004 if they are having difficulty paying their rent.