Sunderland City Council is committed to providing its online services to all sections of the community.

Our goal is to ensure that this website conforms to the accessibility requirement standards of WCAG 2.0 as issued by the World Wide Web Consortium (W3C).  As a result, this website can be altered and adapted in a variety of different ways allowing users to choose how they interact with the site on their own devices, operating systems and apps.

We encourage users to explore and adopt a method they feel best fits their needs and to this end we offer the following links as a starting point.

Advice for Microsoft, Apple and Google products

Advice for Android users

Advice for Apple products

Advice for Windows phones

Advice from Abilitynet on making changes to a PC

Further useful advice and guidance

Advice from the RNIB

How to adapt a Windows 10 computer

How to use Windows 10 built in screen reader

How to adapt a Windows 7 computer

Collins Online Language Translator

Translate entire web pages with Google

RNIB offer advice about making mobile and smart phones more accessible

Free to use computers

There are locations across the city where there is free use of a desktop computer and in some cases printing facilities. There may be a requirement to register for access at some locations.

Do you, your advocate or carer need further help to generally access online services and information?

There are many organisations offering a range of specialist support services for Sunderland residents. They can be found through a searchable list on the Sunderland Information Point.

Information in alternative formats

If there is information on this site you require in an alternative format please speak to our council switchboard team.