Digital Strategy
Digital customer
Where we are now
From April 2023 to March 2024, we had an average of 65,000 users visit our website viewing a total of 467,000 pages on an average month. An average user would visit 7 pages every time they interacted with the website.
The number of visitors to our website that used a mobile device in this same period was 71%.
Our website has grown with new digital channels for many of our services. However, we know we have more work to do as some areas of the council have little or no digital offer and there are some inconsistencies across the different sites and systems we use, which we are working to improve.
We have an excellent level of compliance with accessibility standards.
Where we want to be
