Penshaw View Training - Diploma in Work related studies for Customer Service
Who is this course for?
Learners who want to gain a qualification and be fully versed in the principles of customer service in a way that contributes positively to a business
What will I learn on the course?
You will learn about high customer service standards and gain a great introduction to the customer service environment, including:
- Rapport building
- Communication methods
- Complaint resolution
How will I learn?
You will take part in a 3-day classroom course working through the qualification with an experienced tutor.
What next, after the course?
You will have access to interviews in the customer service sector.
How can I enrol?
Call or email Loren Charlton on:
Tel: 0330 223 6144 / 07494738082