Repairs reporting form

If you are reporting a repair for a Sunderland Council Housing tenanted property, please do not complete this form and instead call our Customer Enabling Services team on 0191 520 5551.  This will ensure that we can give the appropriate information and arrange for an operative to attend at a convenient time. 

For repairs to all other properties please follow the below guidance. 

If your repair is urgent and you are completing this form out of normal office hours (Monday to Thursday from 8am to 4pm, and Friday from 8am to 3.30pm) then please contact Property Services on 0191 561 2715.  If your repair is not urgent or is being reported during normal office hours please complete the below form. 

All repairs for Sunderland Council Housing tenanted properties should be reported via telephone to our Customer Enabling Services team on 0191 520 5551. This will ensure that we can give the appropriate information and arrange for an operative to attend at a convenient time.