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Missed bin collection

Missed bins should be reported no earlier than 4:00pm on collection and no later than 24 hours after the scheduled collection day.  

Report a missed bin collection

Before you start

You will be asked to confirm the following information: 

  • That the bin was left at its collection point by 7:30am on the day of collection 
  • That the correct bin was left out for collection 
  • That the bin did not contain any contaminated items (e.g. household waste left in the recycling bin) 
  • That the bin was visible and accessible 

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