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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Our Mission

We envision a digitally inclusive city where everyone, regardless of age, ability, income, or background, has the access, skills, confidence and support they need to take part and thrive in a digital world.

As technology continues to change, we will listen, learn and adapt. By working together with our communities, partners and organisations, we will build a city that feels connected, confident and inclusive.

Download Sunderland's     Digital Inclusion Strategy (PDF, 1 MB)

Digital Inclusion Network

Digital Inclusion Ward Dashboards 

We will target our efforts where there is the largest need in the community and make decisions using the best available evidence. We will also spread awareness about the opportunities that technology provides to benefit the City, the Workforce and our Residents.  Above all, digital inclusion is about working in partnership with those experiencing inequality to design solutions.

Sunderland Smart City 

We are using digital innovation and smart city technology to make our city and our public services smarter and more sustainable. You can find out more at Sunderland Smart City and subscribe to our newsletter.

North East Combined Authority

As part of the NE Local Growth Plan 2025 to 2035, there is clear acknowledgement for the need to deliver our digital ambitions, which has been designed to make sure that all residents benefit from the digital revolution, with investment in digital inclusion and connectivity, by working with regional partners to deliver a Minimum Digital Living Standard, aimed at tackling digital exclusion by providing targeted digital support to those most affected by poverty, disability, unemployment and social isolation.