Get help and advice

You can find information about where to get free information, advice and guidance on welfare support, debt, employment, and housing matters.

To understand what help is available, and who to contact, in your area, visit: 

Support in the Coalfields area - Copt Hill, Hetton, Houghton, Shiney Row.

Support in the East area - Doxford, Hendon, Millfield, Ryhope, St Michael's.

Support in the North area - Castle, Fulwell, Redhill, Southwick, St Peter's. 

Support in the Washington area - Washington Central, Washington East, Washington North, Washington South, Washington West.

Support in the West area - Barnes, Pallion, Sandhill, Silksworth, St Anne's, St Chad's.

What to expect when you visit an advice provider

When you visit any of our local advice providers, they'll ask you a few simple questions to find out what kind of help you need. This could be debt advice, budgeting help, support with managing persistent debt, or help to deal with the rising cost of living. They'll ask for details of your income, your monthly outgoings and your debts.  They use this information to recommend the best course of action for your circumstances, and help you start to take control of your finances.

The Money Adviser Network

If you prefer to speak to someone about debt issues by phone or online, the Money Adviser Network can help. The Money Adviser Network brings together some of the country's best known debt advice providers so you can access free, confidential and independent debt advice straight away. You won't need to pay for the advice you receive, and speaking to them won't affect your credit rating. For further information and self referral, visit the Money Adviser Network page. There are a lot of free debt advice providers across the UK, offering support by phone, online and in person.  Use Moneyhelper's Debt advice locator tool to find support that suits you. 

Housing Loss Prevention Advice Service

People facing eviction or repossession in England and Wales can now receive expert legal advice free of charge, helping them to keep their homes and avoid lengthy, costly court proceedings. Find out more on the government's Housing Loss Prevention Advice Service page. You can find your nearest Housing Loss Prevention Advice Service provider by typing in your postcode and ticking the box 'Housing Loss Prevention Advice Service' on the government's legal advice justice page.

Additional Government Support with Cost-of-Living Pressures

To find out more, visit the government's Cost of living support payments page.