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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Sportscape - Certificate in retail knowledge

Course title

Certificate in retail knowledge

This Retail course is aimed at residents from Sunderland who are 19+ who are looking to gain knowledge, skill and/or employment within the retail sector.

The course includes tasks and activities that are innovative and allow people to progress their knowledge and skills and grow their confidence. The course includes employer specific content along with key retail related topics covered including:

  • Customer Service
  • Payments
  • Health & Safety
  • Complaints

The course is delivered over 3 full days that start at 10am and is delivered in Sunderland City Centre with excellent transport and accessibility links.

Learners from all backgrounds and experience levels are suitable for this provision as there are excellent resources are available including one to one support.

Following completion of the training course learners are able to take the next steps on their journey including:

  • Interview at local employer
  • Further learning
  • Volunteering
  • Ongoing IAG

Contact

Graham Rose

[email protected] www.sportscapetraining.com

01913371553