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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Census 2021 is here

Census '21 - it's very important.

Census '21 another image

Census day is on Sunday 21 March, and city households - more than 120,000 of them - have been receiving letters with online codes explaining how they can complete their forms.

If you haven't got a letter please get in touch with the Census Contact Centre. You can also request a paper questionnaire if you'd prefer to complete your census that way.

The centre is a vital source of support for completing your census return. It offers help over the phone, via webchat and SMS text  message, and through the 'Contact Us' form at www.census.gov.uk

There is a census enquiries telephone line, plus a language helpline, text relay and short text numbers:

Contact centre 0800 141 2021

England Next Generation Text (text relay service) (18001) 0800 141 2021

Language helpline 0800 587 2021

The contact centre is UK-based and free to call.

For more information, visit census.gov.uk.