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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Consultation and petitions

Your views really do matter and influence everything from how we provide services to the future of the whole city.

Our aim is to give you an opportunity to play an active role by influencing decisions, shaping the future of services and help understanding of the decisions that are taken.

To make it easy for you to be involved, we aim to:

  • Be clear about why we are consulting and how we will use the results
  • Only involve people if we are going to make a decision that can be influenced by their involvement
  • Include all relevant sections of the community
  • Look for opportunities to work together and with our partners to avoid duplication
  • Use a range of accessible methods to reach people and ensure they are able to take part
  • Provide people with enough clear information on which to base their responses
  • Give people enough time to get involved
  • Feed-back our findings and how the information collected has been used to inform our decisions
  • Learn from our experiences so that we can improve future practice.

It is important to us that we obtain a diverse range of views. One of the ways we do this is through our equality forums.