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We need to ensure those most at risk of digital exclusion due to age, ability or social circumstances have a choice to Go Online.

In Sunderland there are approximately 64,000 people reported as having a limited long term illness or disability, supported by over 32,000 identified carers and over 2,000 young carers.  That's over a third of our city facing a high probability of digital exclusion.  By making changes to the way we think and operate, we can transform our digital services to be designed for all.  

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 The Assistive Technology Team works with families to find digital solutions to everyday problems for people living with a range of issues as a result of disability and old age.

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 have produced a video explaining what accessibility functions are available within Microsoft 365. Also, Microsoft have designed a free App called Seeing AI, which is designed for the blind and low vision community.  It harnesses the power of AI to describe people, text, currency, colour and objects. 

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The Royal Society for the Blind  provides computer mentoring and assistive technology to support your development of digital skills.  Support is tailored and can be delivered from their building in Pallion or a home visit can be organised.  Read more on their Website, ring the office on 0191 567 3939, or email to find out more. 

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AustimAble provides person-centred support for individuals with Autism Spectrum Condition and learning differences.  Digitally You, is a free digital inclusion course for people aged 16+ who identify as neurodivergent. Visit their Website, call 07714790964 or email 


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AbilityNet provide a number of digital services that support a wide range of users, from older people to people with disabilities.  Providing access to handy tools, including:

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Web Accessibility Initiative (WAI) offer strategies and resources to make the web accessible.  If you're a developer, content author, student, professional or a person with disabilities you can enroll on a free Digital Accessibility Foundation course to develop your knowledge and skills in this area.


NB: Links to external organisations and websites. We bear no responsibility for the actions, content, or services provided by these organisations, and the inclusion of these links does not constitute an endorsement or recommendation of their products or services.

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