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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Organisations

Live Incident 

If you are a business, charity or other organisation which is currently suffering a live cyber attrack (in progress), please call 0300 123 2040 immediately.  Action Fraud have specialist advisors available 24 hours a day, 7 days a week. 

Online Safety for Organisations

National Cyber Security Centre logo

The National Cyber Security Centre (NCSC), is making the UK the safest place to live and work online.  They support SMEs, voluntary groups, the public sector by providing advice, effective incident response to minimise harm, help with recovery and learn lessons for the future.  The NCSC provides a single point of contact so they can work collaboratively with other law  enforcement, defence, the UK's intelligence and security agencies and international partners.  Below are direct links to their webpages based on the type of organisation you are:

Click here if you're a Self Employed / Sole Trader (opens new window) 

Click here if you're a Business, charity, club or schools, less than 250 employees   

Click here if you're a Business, charity or other organisations with 250+ employees 

Click here if you're a Public sector employee   

Click here if you're a Cyber security professional

NB: Links to external organisations and websites. We bear no responsibility for the actions, content, or services provided by these organisations, and the inclusion of these links does not constitute an endorsement or recommendation of their products or services.