Pest Control - Appointments

General Guidance

You can use this form to cancel an existing booking for a pest control treatment, reschedule it for another time or book a revisit to continue treatment.

You can also request an unused bait collection or report a missed appointment by the Pest Control Team.
If you cannot provide your reference number please ring 0191 520 5550 for further assistance
Label
1. What is your reference number it should look something like 3643-3974-0805-0003 *
2. If you wish to receive an email confirmation of your appointment/change of appointment please tell us your email address
  Providing an email address will help us keep in touch with you regarding your request.
4. That reference number does not exist on our system, please check and retry
7. Sorry but the appointment booking for that reference number can no longer be changed
43. Your last pest control treatment appointment was
  
  As this appointment is in the past you are no longer able to cancel or reschedule it.
44. Your pest control treatment appointment is currently booked in for
  
  We are sorry but its now too late to cancel or rearrange this appointment.
  
  If you have been advised to book a revisit you can do this tomorrow.
45. What would you like to do
  
  Revisit
  
  Unused bait collection
  
  Missed appointment by the Pest Control Team
46. APPOINTCHANGE
  1. REVISIT
  2. UNUSED
  3. MISSED

General Guidance