Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

How to book and cancel appointments for Pallion Household waste and recycling centre

It's simple and easy to book your appointment to use the household waste and recycling centre (HWRC) at Pallion, Sunderland.

The centre is strictly for use by Sunderland City Council residential properties only and there will be no access to the sites without a booking. You can get more information about the centre, and book an appointment at www.sunderland.gov.uk/hwrc.

Step by step guide on how to apply for a permit

Here's a video step-by-step guide to show you how to apply for a permit for Pallion HWRC:

Step by step guide on how to cancel a permit

Here's a video step-by-step guide to show you how to cancel a permit for Pallion HWRC: