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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Waiting for an assessment

While you wait for your assessment, the resources in the links below can help you stay safe, well, and independent at home. They include practical tips, advice, and information about equipment and support that you might find useful. Taking a few minutes to read them could make a big difference.

Sunderland Ask SARA

Sunderland AskSARA is an online tool that gives easy, tailored advice on equipment and solutions to help with daily living and independence

Links for Life Sunderland

Links for Life Sunderland is an online tool that helps you find local health services, wellbeing support, and community activities to improve your lifestyle and stay connected

Foundations

Foundations is the national online hub for Disabled Facilities Grants and Home Improvement Agencies in England, offering guidance, tools, and training to support home adaptations and repairs

Sunderland Information Point

Sunderland Information Point is an online directory that provides information, advice, and guidance on local services, activities, and support for families, children, adults, and older people

Together for Children

Together for Children delivers Sunderland's children's social care services, providing support and safeguarding for children, young people, and families, alongside adoption, fostering, and early help

Choice Wellbeing Service

Choice Wellbeing Service is an online and community-based organisation supporting parent carers of children with additional needs through mental health services, counselling, holistic support, and resources like the Rainbow Guide

Sunderland Care and Support

Sunderland Care and Support is a local organisation providing care and support services for adults with learning disabilities, older people, and those with physical disabilities, helping them live independently and safely

Age UK Sunderland

Age UK Sunderland is a charity that supports older people with advice, activities, and services to help them stay healthy, independent, and connected

Sunderland Carers Centre

Sunderland Carers Centre is a local charity that supports unpaid carers with advice, information, and practical help to make caring easier and improve wellbeing

The Essence Service

The Essence Service supports people with mild to moderate dementia and their carers, offering advice, activities, and help before and after diagnosis

Sunderland Health and Wellness Hub

Sunderland Health and Wellness Hub is an online NHS site where you can find local health services, self-help resources, and ways to contact your GP or get advice

RADAR Keys

A RADAR key is a special key that unlocks accessible toilets across the UK, helping disabled people and those with health conditions use safe, clean facilities when out and about