Tech Mates Programme

We are encouraging both new and existing Councillors to build their digital skills.  The Tech Mates Programme was originally created to support employees in developing their digital knowledge and making the most of available software licences and digital devices.  We are now expanding the Programme to include Councillors, helping them gain confidence and capability in using digital tools. 

To support Councillors in developing their digital confidence, Councillors identified 20 essential digital tasks aligned with the national Essential Digital Skills Framework. These tasks are grouped into four key skill areas and are considered fundamental for the role of an elected member at Sunderland City Council. 

The aim is to help Councillors feel more confident using a range of devices, such as laptops (keyboard devices) and smartphones. 

Digital Skills Framework (PDF, 62 KB)(opens new window)

Access the Self-Assessment Tool (opens new window)

This self-assessment tool is designed to help you reflect on your confidence and ability across the 20 essential digital skills.  For each task, simply rate yourself using the scale provided.  There are no right or wrong answers, this is about understanding your current level and identifying areas for growth. 

You can complete the assessment independently or with the support of a Tech Mate.  Once completed, your responses can be used to create a personalised digital skills development plan. 

Aims of the Tech Mate Role 

Councillors are provided with Microsoft Office licences and digital devices to support their work and enhance productivity.  However, some may have limited digital skills and need support to build their confidence in using technology effectively.   As a Tech Mate, you'll support newly elected and existing Councillors in developing their digital skills, helping them make the most of the tools and software provided in their role of a Councillor. 

Sessions will be arranged at a mutually convenient date and time between the Tech Mate (volunteer) and the Tech Buddy (Councillor receiving support).  

Requirements 

To be a successful Tech Mate, you should have: 

• A basic understanding of using an Android phone, keyboard, mouse, and internet search. 
• A friendly and approachable manner. 
• A genuine eagerness to help others improve their digital skills. 
• Good listening skills and patience. 
• The ability to explain things clearly and simply. 
• A willingness to attend training or briefing sessions to stay up to date with technology. 

Expectations of the Role 

As a Tech Mate, you will: 

• Act as the 'Go-To Person' for Councillors seeking digital guidance. 
• Demonstrate digital skills to help build confidence. 
• Provide regular one-to-one support or lead small group sessions. 
• Signpost Councillors to other support pathways when needed. 
• Coordinate and schedule support sessions. 

If you would like to become a Tech Mate please complete this short form. (opens new window) 

Support  

• Sign up to the Sunderland Digital Inclusion Network to receive a regular e-newsletter and stay informed.   
• Receive invitations to attend relevant training and briefing session to support you in your role.   

• To be developed once Tech Mates have been recruited.