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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Freedom of Information

The Freedom of Information Act gives rights of access to information held by public authorities such as Sunderland City Council.

Anyone can ask for access to information the council holds, but there are rules under the Act that mean confidential or sensitive information may be exempt from being supplied.

If you would like to make a Freedom of Information request you will need to let us know;

  • Your name
  • Your address (or email address)
  • What information you are asking us to provide.

You can make a request in a number of ways;

 Request information from Sunderland City Council

  • Email us at [email protected]
  • Write to the Data Protection Officer.  Please mark your request 'Freedom of Information Request' and send it to City Hall, Plater Way, Sunderland, SR1 3AA.

If you are unhappy with how the council has handled your request you can contact the Information Commissioner. You are entitled to approach the Commissioner at any time, however she will not generally consider a matter until the council's review procedure has been completed. 

The Information Commissioner can be contacted at:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.  The Information Commissioner's website also gives more details about Freedom of Information.