Crisis Support is one of two schemes that make up Sunderland City Council's Local Welfare Provision Scheme. The scheme is intended to help vulnerable people who do not have short-term financial resources to be able to meet certain needs themselves following an emergency or crisis.
The scheme supports people with a crisis or emergency and can provide help with:
- utilities (gas/electricity) - for people with prepayment meters only
- travel costs - in exceptional circumstances only and is limited to specific journeys such as hospital appointments or job interviews
- clothing - can cover basic clothing needs where the applicant does not have or has been deprived of suitable clothing following a crisis or emergency
Support may also be given where an applicant has been discharged from long term hospital care or released from prison.
The individual's application must meet the Local Welfare Provision Policy requirements and meet at least one of a number of eligibility criteria which includes lacking financial resources.
How to apply
Applications must be made via telephone to our Home and money team on 0191 520 5551
Find out where you can get other help and support at www.sunderland.gov.uk/cost-of-living
If you are waiting for a new DWP benefit award and/or are in financial difficulty, visit www.gov.uk/universal-credit/other-financial-support
For further information on how the Council uses your personal information, please refer to our Privacy Notice on the Council Website