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Payment options

Most businesses pay their business rates over ten months from April to January; when and how much to pay is shown on your bill.

Direct Debit

The easiest way to pay is by Direct Debit. If you choose to pay by Direct Debit you can pay on 1st, 5th, 8th, 15th, 23rd or 28th of the month. If you pay any other way your payment must be made on 5th of the month.

Advantages of paying by Direct Debit:

  • You don't have to remember to make a payment as a request to your bank will be made by us
  • You will be notified of your monthly payments 10 working days before the first payment is due 
  • Apart from checking your bank statement you don't have to do anything else 
  • By becoming a Direct Debit payer you help keep the cost of collecting business rates low

By telephone

You can pay by debit card by telephoning 0191 561 1850 or via the automated telephone payment line, which is available 24 hours a day, seven days a week on telephone number 0191 520 5551.

Online

Pay your Business Rates.

BACS/CHAPS

You can pay via BACS/CHAPS to NatWest Bank quoting:

Account number: 46623590

Sort Code: 55-61-11.

Please include your Non-Domestic Rates account reference number

In person

You can make a payment in person at the Customer Service Centre, Fawcett Street,

Sunderland, SR1 1RE. The centre is open between 8.30am and 4.30pm Monday to Thursday and between 8.30am and 4pm on Friday. You can also pay at a number of Gentoo offices across the city.

12 monthly instalments

You may request to pay your business rates in 12 monthly instalments by contacting Business Rates .

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