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E-scooters are live with special offers for NHS, emergency services staff and commuters

Sunderland's e-scooter rental trial began at the end of March 2021 with the first of 300 distinctive orange e-scooters deployed across the city.

The trial, operated by Neuron Mobility in partnership with the City Council, is about providing the city with a safe, socially-distanced and environmentally-friendly transport option.

Learn more with this video:

To kick off the trial, and to respond to Covid-19, Neuron is providing free monthly passes to NHS and emergency services staff, redeemable through the rates and passes section of the Neuron app.

During the first three months the company will also offer free rides for commuters between 5am to 9am every weekday. As the Covid-19 situation improves there will also be more offers, such as for university students and people on lower incomes.

The e-scooters are GPS-enabled and Neuron and the City Council will use Geofencing technology to control where they are ridden and parked, and how fast they can travel in certain areas by creating slow zones, no-ride zones and no-parking zones. Each e-scooter will be fitted with a unique license plate for easy identification and to promote responsible use.

  • Unique licence plates make every scooter and the last person who hired it easily identifiable
  • You must be 18 years old to ride them and must have a full or provisional driving licence
  • Your driving licence number is required to log into the app
  • Only one rider is allowed per scooter and they can travel speeds up to 20mph, with a battery life of up to 60km
  • Failure to adhere to the rules may result in police prosecution as well as points on, or a loss of a rider's driving licence altogether.

Neuron is deploying a dedicated safety team as part of the trial. They are armed with hospital-grade disinfectant to keep e-scooters and helmets completely clean and germ-free. Teams will be moving e-scooters to where they are needed most, assisting new riders with signing up on the app, and will deliver practical tips for safe riding.

Download the Neuron app via apple app store or google play store.

Or go to Neurons website for further info:

Click the links below for quick reminders on what you can and can't do:


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