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How to use Click and Collect

Click and Collect, your favourite book at the touch of a button - reserve and collect at your convenience using the Sunderland Libraries app.

Available on Apple or android, simply download the app to your phone, tablet or other device by going to your app store and search for Sunderland Libraries - click install and you are ready to go.

Browse the catalogue, select your titles. You will be able to see if the item is available and currently on the shelf, if an item is already on loan it will say 'not currently available'.

Click on 'Place Reservation' and then select pick up location, for example City Library - click Place Reservation. Your book has now been reserved and will be available to collect the next business day.

The following day you can then select a collection time that is convenient for you by going into My Account - Reservations - select the Click and Collect option which will display any books you have reserved, these will have a tick next to them. If you wish to collect all books leave all ticked. If only certain books to collect, untick those you do NOT wish to collect.

Please note that during the current lockdown library staff will contact you direct with a specified time for collection instead of next day pick up or selecting your own time. You will only need to let us know via the app when you have arrived by clicking I'm here'.

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