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Financial support and money advice

Sunderland City Council endeavours to ensure that information contained on this page is up to date and correct and in line with the latest NHS and Government advice. The council accepts no liability for error or omission.

The spread of coronavirus may be having an impact on your work and benefits. It's important to rely on reputable sources of information for what this might mean for you. Information is changing frequently so check regularly -

Help with food and fuel is available via Sunderland City Council and help with food is available at Sunderland Foodbank and some other smaller local providers if you are in financial crisis.

Details of foodbank opening times / distribution points are on Sunderland Information Point.

For more information on the council's scheme see

Please note Gentoo also provide a crisis support scheme for their own tenants.

Further details are below on specific areas:

Existing benefit claimants

New benefit claimants

Changes affecting your employment including sickness, reduced hours and your rights when you return to work

Help with housing costs and issues

Help with Council Tax

Help with energy and water costs

Help for families including free school meals

Other help available for individuals and families

Moneywise Credit Union

Looking for work

Help with any impact on your finances

Protect yourself from scammers


If you wish to speak to someone locally about your circumstances, there are several organisations in the city you can telephone, but they are reporting high levels of demand so please bear with them when you call, the lines may be engaged.

Sunderland Welfare Rights Service are also able to advise via email.

Local providerContact details

Sunderland Welfare Rights Service

0191 520 5555

Shiney Advice and Resource Project

Coalfields, North and Washington areas

0191 385 6687 

Sunderland West Advice Project

West area

0191 514 2930 and 514 2011

Citizens Advice Sunderland

East areas

0300 330 1194

Dedicated debt line on 0191 415 8998

FISCUS07983 355 212   City wide
Christians Against Poverty0800 328 0006   City wide
REACT - help to create a CV and benefit advice0191 537 3231


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