Test and Trace Support Payment
To ensure that people on lower incomes that work are able to self-isolate without worrying about their finances, they may be entitled to a Test and Trace Support payment of £500.
Fully vaccinated adults are no longer required to self-isolate if they have been identified as a close contact by NHS Test and Trace and are therefore not eligible for a Test and Trace Support payment.
Most people under the age of 18 who are identified as a close contact by NHS Test and Trace are no longer required to self-isolate, so in most cases their parent and guardians will not be eligible for a test and trace support payment.
To be eligible for the Test and Trace Support Payment, you must:
- have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app because you have tested positive for COVID-19; or
- have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app because you have been identified as a close contact of someone who has tested positive, and are not exempt from self-isolation; and
- have responded to message from NHS Test and Trace and have provided any legally required information, such as details of their close contacts ; and
- submit a claim no later than 42 days after your self-isolation starts.
If you are a parent or guardian of a young person who is required to self-isolate, you may be eligible for a Test and Trace Support Payment if you meet the following criteria (even if you are exempt from self-isolation):
- you are the parent or guardian of a young person in the same household who is self-isolating and need to take time off work to care for them
- you are unable to work from home and will lose income
- the young person is:
- aged 15 or under and has been told to stay at home and self-isolate by NHS Test and Trace because they have tested positive for COVID-19; or
- aged 25 or under with an Education, Health and Care (EHC) Plan and been told to stay at home and self- isolate by NHS Test and Trace because they have tested positive for COVID-19; or
- aged 25 and under, is not exempt from self-isolation from 16 August, has an EHC Plan and has been notified as a close contact of someone with COVID-19 (by NHS Test and Trace or the NHS COVID-19 app); or
You also must:
- the young person normally attends an education or care setting; and
- you meet all the other criteria for a payment.
- be employed or self-employed, and
- be unable to work from home and will lose earnings as a result and
- be currently receiving one of the following: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit or Pension Credit
If you do not satisfy the last condition, as you are not in receipt of one of the qualifying benefits, you may still be entitled to a £500 discretionary payment if:
- you have less than £6,000 disposable capital; and
- your gross annual earnings are less than £26,971; and
- you will face financial hardship as a result of not being able to work while you are self-isolating.
This application is for one person only and any further applications within the same household must be made by each individual. However, a payment is limited to one parent or guardian per household where they are looking after a child or young person who is self-isolating.
Please ensure that you have the information below available before starting the application:
- National Insurance number
- The 8-character NHS Test and Trace Account ID, where applicable
- Your most recent bank statement and wage slip or proof of self-employment
- a screenshot of a young person’s NHS COVID-19 App notification telling them to self-isolate because they have tested positive AND evidence that the young person has an Education, Health and Care Plan. This is for parents or guardians of young people aged 16-25 who have additional support needs and who have been notified to self-isolate by the NHS COVID-19 App, where applicable.