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Internet in my Home

Key Priority: Better Infrastructure and Access: everyone has the ability to connect to the internet and Go Online 

Low cost broadband in Sunderland 

Social tariffs (low-cost broadband) can provide superfast broadband at a much cheaper rate than regular packages, plus prices won't go up mid-contract! You'll benefit from no exit fees if you leave before the end of your contract.  

Please be aware information changes and you need to check directly with the Company to see if you are eligible by either visiting their website or telephone them directly.   Make Your Money Go Further! Let us see who is offering what and if you are eligible?

Qualifying BenefitsBTGrainNOWSKYVirgin & O2VodafoneYouFibre
Attendance Allowance Yes    Yes
Disability Allowance     Yes 
Employment Support AllowanceYesYesYesYesYesYes 
Housing Benefit Yes    Yes
Jobseekers AllowanceYesYesYesYesYesYesYes
Income SupportYesYesYesYesYesYesYes
Pension CreditYesYesYesYesYesYesYes
Personal Independence Payment Yes   YesYes
Reduced Earnings     Yes 
Universal CreditYesYesYesYesYesYesYes
Monthly costs and contact details£15 per month BT Home Essential Broadband 0800 800 150£12.50 per month Grain Social Tariff 0330 223 2266£20 per month NOW Broadband Basic 033337 595 056£20 per month SKY social tariff 03301 358 669£12.50 per month Virgin & O2 Essential Broadband 03454 541 111£12 per month Vodafone Essential 03333 040 191£15 per month YouFibre social tariff 0800 270 0100
WebsiteBT Grain ConnectNOWSkyVirgin Media & O2VodafoneYouFibre


Good Things Foundation 

The National Databank provides free mobile data, texts and calls to people in need.  Think of it like a 'food bank' but for internet connectivity data.

To receive mobile data through the National Databank you must:

  • Be 18+ years old AND be from a low income household  

And qualify in one or several of the following statements:  

  • Has no access or insufficient access to the internet at home AND/OR
  • Has no or insufficient access to the internet when away from the home AND/OR
  • Cannot afford their existing monthly contract or top up  

A person can have access to data for up to 12 months. 

To find out where your nearest local Data Bank is located please click on Online Centres Network  

To view broadband or mobile availability with your neighbourhood please click on Ofcom Mobile Coverage Checker

Reducing Broadband costs  

Make your money go further by learning more about different broadband options for your home. You can check:

  • Broadband speed.
  • carry out a free and quick speed test to see if you are receiving what you are paying for.
  • compare broadband deals to try and save you some money.

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