Need support or want to help?
We've put together a range of support to help our residents and communities stay safe and well throughout the coronavirus outbreak.
If you are clinically extremely vulnerable (CEV) you will have received a letter from the government about shielding ending from 1 April 2021.
However, you should continue to take extra precautions to protect yourself. It is important that you continue to keep the number of social interactions that you have low and try to limit the amount of time you spend in settings where you are unable to maintain social distancing.
We can support you if you are self isolating or feeling vulnerable. Find out more about preparing for self isolation. See our Self-isolation guide.
If you need to get food delivered while you're self-isolating there are a few options:
1. Online shopping
Check your nearest supermarket to book shopping for home delivery. If you're booking a delivery because you're self-isolating your supermarket may ask you to provide this information so they can make sure the shopping is delivered safely.
Asda - registration required for online shop and delivery (charges may apply)
Co-op - limited stores with online shop available (Shiney Row) or spend £25 in store to qualify for free delivery
Iceland - registration required for online shop and delivery (charges may apply)
Morrisons - registration required for online shop and delivery (charges may apply)
Sainsbury's - registration required for online shop and delivery (charges may apply)
Tesco - registration required for online shop and delivery (charges may apply)
Heron Foods - spend £20 in store to qualify for free delivery (Concord and Houghton le Spring only)
2. Shop local
Remember, many local shops near to you such as greengrocers and butchers may also be offering home delivery services. You'll need to visit their website or call them to find out what options are available.
3. Morrison's Doorstep Delivery Service
Morrison's have introduced a Doorstep Delivery Service available to vulnerable and elderly members of the community, unable to go shopping in-store. Just call customer service on 0345 611 6111 (choose option 5).
Use the link on this page for further information on supermarket orders and delivery charges.
You can use a range of different websites to order an NHS repeat prescription for home delivery. Find out more from the NHS: https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/how-to-order-repeat-prescriptions-online/
You can call us on 0800 234 6084 to discuss what support you need, or complete the short form below and we'll be in touch.
If you can offer support, you could help with things like shopping, delivering food parcels or collecting prescriptions and medicines.
You'll be able to offer support if you fulfil all the conditions below:
- You are well and have no symptoms like a cough or temperature or loss of taste and smell, and nobody in your household does
- You are under 70
- You are not pregnant
- You don't have any long-term health conditions that make you vulnerable to coronavirus
The only people who are legally prevented from volunteering with children and vulnerable adults are those who have been barred from doing so by Disclosure and Barring Service (DBS). Please familiarise yourself with the government's guidance on safeguarding and DBS while volunteering during the outbreak.
You can call us on 0800 234 6084 and we'll take some details before matching you with someone in your local community, or complete the short form below and we'll be in touch. Thank you for deciding to offer your help!
Help out in Coalfield (including Copt Hill, Houghton-le-Spring, Hetton-le-Hole and Shiney Row)
Help out in East Sunderland (including Doxford, Hendon, Millfield, Ryhope and St Michael's)
Help out in North Sunderland (including Castle, Fulwell, Redhill, Southwick and St Peter's)
Help out in Washington (including Washington Central, Washington East, Washington North, Washington South and Washington West)
Help out in West Sunderland (including Barnes, Pallion, Sandhill, Silksworth, St Anne's and St Chad's)