For enquiries and concerns regarding the impact to taxi and private hire trades please email or call 0191 520 5555.

If you do continue to work, please observe the following advice:

  • Where possible, ask all passengers to sit in the back of your vehicle;
  • Keep your vehicle clean to reduce the impact of the virus, regularly clean surfaces, such as card payment devices, steering wheels, handbrake, door handles, with normal cleaning products. (At the beginning, middle and end of a shift as a minimum);
  • Always carry tissues and use them to catch coughs and sneezes
  • Dispose of used tissues in the bin as soon as possible;
  • Wash hands with soap and water, or use sanitiser gel, to kill germs

You can stay up to date with the latest information and advice by visiting: