If you are seeking general housing advice and are not at risk of homelessness within 56 days please speak to your local advice provider. Details of who this is for your area can be found below:  

Advice providerArea of the city

Shiney Advice & Resource Project (ShARP)

17 Beatrice Terrace, Shiney Row, Houghton le Spring, DH4 4QW

Tel:0191 385 6687

Email: advice@shineyadvice.org.uk

Shiney Row, Copt Hill, Hetton,

Houghton, Washington

Citizens Advice Sunderland

5a Waterloo Place, Sunderland, SR1 3HT

Tel: 0300 330 1194 (local rate)

Email: enquiries@citizensadvicesunderland.co.uk

Hendon, Doxford Park, Ryhope, St. Michael's, Millfield,

Fulwell, St. Peter's, Southwick, Hylton Castle, Redhouse

Sunderland West Advice Project

5 East Moor Road, Sunderland, SR4 6QW

Tel: 0191 514 2930

Email: outreachwelfareright@btconnect.com

Pallion, St. Anne's, St. Chad's, Sandhill,

Silksworth, Barnes

  They will give advice on the following issues which may help to prevent you from becoming threatened with homelessness:

  • tenants' rights and rights of occupation;
  • what to do about harassment and threats of illegal eviction;
  • rights to benefits including assistance with making claims as required;
  • how to protect and retrieve rent deposits;
  • rent and mortgage arrears;
  • how to manage debt;
  • help available to people at risk of violence and abuse;
  • grants available for housing repair and/or adaptation;
  • how to obtain accommodation in the private rented sector - e.g. details of landlords and letting agents within the district, any accreditation schemes, and information on rent guarantee and deposit schemes;
  • how to apply for social housing;
  • how to access shared-ownership or other low cost home ownership schemes.

Read more about the Homeless Reduction Act (pdf) and privacy information (pdf).

Further useful information can be found within our desk aid (pdf).

Other useful information can be found on the following websites:

Sunderland Information Point




Citizens advice