Refuse and recycling collections have been severely disrupted by extreme weather conditions this week and, unless the forecast changes significantly, will start again next week (w/c 5 March).
Unfortunately due to the amount of missed collections we will not be able to return to collect missed bins. If your bin has been missed, please take it back onto your property and put it out on your next scheduled collection day for that type of waste.
Please remember that next week is the first week of new collection days for a number of households. You will have received a letter about these changes. If your day is changing, please double check your calendar to make sure your bin is out on the correct day. You can also view the calendars at www.sunderland.gov.uk/bindays
For those properties which missed their normal collection this week due to the snow, on your next household waste (green bin) collection day ONLY, additional bags will be accepted.
Following that, we will only collect waste contained inside your green bin.
If you have excess recyclable materials, please squash or fold them down to fit the maximum amount into your bin. If there's still too much, we'd advise keeping it until your next collection or taking to the Household Waste and Recycling Centres, which are open every day. www.sunderland.gov.uk/household-waste-centres .
Please accept both our apologies for any inconvenience caused and thanks for your understanding and anticipated cooperation in this matter.