Find out how to get help and support

If you need care and support, there are a number of organisations that may be able to help you. 

Sunderland Community Hub contains information about services and activities for adults, older people and their carers.

Visit Sunderland Community Hub

To be able to receive any care and support from us you need to meet the national minimum eligibility criteria.  Use this online calculator to check if you meet the criteria and if there is any financial contribution you will need to make.

If you need social care help from us, we'll ask you some questions about your day-to-day life to work out what you need, we call this an assessment. 

We will use the information you give us to help us meet your needs.  Find out how we use your information in adult social care (pdf).

Get an assessment from us

Other ways to get help.

You can call us on 0191 520 5552.  Our team is available 8.30am to 5.00pm, Monday to Friday.

After an assessment

After your assessment, we'll work out what we can do to help.

Whether its a piece of equipment, a care service or something bigger, we'll figure out the best thing for you.

We'll let you know what we can do.  Sometimes we'll make a plan so you know when things will happen.

We'll also tell you if you need to pay towards your care.

Find out how we use your NHS number in adult social care.


Sunderland Care and Support Care Quality Commission (CQC) Provider Ratings

CQC ratings for adult social care services registered with Sunderland City Council Registered Services and provided by Sunderland Care and Support Ltd can be found using the link below.

CQC Ratings


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