Test and Trace Support Payment
To ensure that people on lower incomes that work are able to self-isolate without worrying about their finances, they may be entitled to a Test and Trace Support payment of £500.
Between 30 November 2021 and 13 December 2021, close contacts of a suspected or confirmed Omicron case were required to self-isolate, regardless of their age or vaccination status, and without any exemption for approved workplace daily contact testing schemes.
For this period, the following groups may be eligible for a Test and Trace Support Payment provided they meet the rest of the criteria:
- fully vaccinated contacts of someone suspected or confirmed to have the Omicron varient
- the parent or guardian of a child who is a contact of someone suspected or confirmed to have the Omicron variant (as age was not an exemption for self-isolation)
- people taking part in workplace daily contact testing schemes who have been identified as a contact of someone suspected or confirmed to have the Omicron variant (as they were required to self-isolate without exemption)
As per the usual rules, applicants have 42 days to apply for the payment. A contact of a suspected or confirmed Omicron case (or their parent or guardian), therefore has until 24 January 2022 to claim for Test and Trace Support Payment.
Prior to the 30 November 2021 and from the 14 December 2021 fully vaccinated adults are no longer required to self-isolate if they have been identified as a close contact by NHS Test and Trace and are therefore not eligible for a Test and Trace Support Payment.
Most people under the age of 18 who are identified as a close contact by NHS Test and Trace are no longer required to self-isolate, so in most cases their parent and guardians will not be eligible for a test and trace support payment.
To be eligible for the Test and Trace Support Payment, you must:
- have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app because you have tested positive for COVID-19; or
- have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app because you have been identified as a close contact of someone who has tested positive, and are not exempt from self-isolation; and
- have responded to message from NHS Test and Trace and have provided any legally required information, such as details of their close contacts ; and
- submit a claim no later than 42 days after your self-isolation starts.
If you are a parent or guardian of a young person who is required to self-isolate, you may be eligible for a Test and Trace Support Payment if you meet the following criteria (even if you are exempt from self-isolation):
- you are the parent or guardian of a young person in the same household who is self-isolating and need to take time off work to care for them
- you are unable to work from home and will lose income
- the young person is:
- aged 15 or under and has been told to stay at home and self-isolate by NHS Test and Trace because they have tested positive for COVID-19; or
- aged 15 or under, or 25 and under with an Education, Health Care Plan (EHC), if an outbreak at an education or childcare setting is identified, where public health has taken additional measures to reduce transmission, which includes asking classes to self-isolate
- aged 25 or under with an EHC and been told to stay at home and self- isolate by NHS Test and Trace because they have tested positive for COVID-19; or
- aged 25 and under, is not exempt from self-isolation from 16 August, has an EHC Plan and has been notified as a close contact of someone with COVID-19 (by NHS Test and Trace or the NHS COVID-19 app); or
You also must:
- the young person normally attends an education or care setting; and
- you meet all the other criteria for a payment.
- be employed or self-employed, and
- be unable to work from home and will lose earnings as a result and
- be currently receiving one of the following: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit or Pension Credit
If you do not satisfy the last condition, as you are not in receipt of one of the qualifying benefits, you may still be entitled to a £500 discretionary payment if:
- you have less than £6,000 disposable capital; and
- your gross annual earnings are less than £26,971; and
- you will face financial hardship as a result of not being able to work while you are self-isolating.
This application is for one person only and any further applications within the same household must be made by each individual. However, a payment is limited to one parent or guardian per household where they are looking after a child or young person who is self-isolating.
Please ensure that you have the information below available before starting the application:
- National Insurance number
- The 8-character NHS Test and Trace Account ID, where applicable
- Your most recent bank statement and wage slip or proof of self-employment
- A picture or screenshot of the notification from NHS Test and Trace that you, or the young person, has been identified as a close contact of someone identified as a suspected or confirmed case of the Omicron variant of Covid-19 if applicable
- a communication from your child or young person’s education or childcare setting confirming that they have to self-isolate. This is for parents and guardians of children or young people who have been told to self-isolate by their education or childcare setting because there was an outbreak at their education or childcare setting, and they have been sent home by public health, where applicable
- a screenshot of a young person’s NHS COVID-19 App notification telling them to self-isolate because they have tested positive AND evidence that the young person has an Education, Health and Care Plan. This is for parents or guardians of young people aged 16-25 who have additional support needs and who have been notified to self-isolate by the NHS COVID-19 App, where applicable.