Performance Information

Effective performance management is at the heart of Sunderland's drive to secure continuous improvement in delivering high quality, efficient, user-focused services.   It is crucial in relation to positioning the authority to respond to the complex demands of, for example, the shared national priority targets, Local Public Service Agreements, Local Area Agreement, Comprehensive Performance Assessment and the Local Strategic Partnership and the increasing use of performance information in scrutinising and challenging services by external inspectorates.

Documents:

Details relating to 2007-2008 National Performance Indicators. A hard copy of this report can be obtained by contacting the Performance Improvement Team on 0191 553 1347.

Performance Management Framework ( 398 kb) 

Sunderland's Performance Management Framework has been developed to provide a simple guide to our approach to ensuring that we are accountable for the economic, efficient and effective achievement of outcomes through appropriate monitoring and reporting arrangements.

As part of the local government efficiency agenda we are required to submit Annual Efficiency Statements (AES) to the Department for Communities and Local Government (DCLG), which forms two parts, the forward and backward look statements.

This document sets out our priorities, how we spent your money on achieving these during the last financial year and how successful we have been during the last financial year.

Quarterly Performance Report  (full)  - Quarter 1  2006-2007 (  1452 kb) 

This is the first corporate performance report for 2006/2007.   The report is structured around the principles of the Performance Management Framework, the overarching datasets that reflects strategic or corporate performance underpinned by specific service-related performance information.

Performance Profile and Quarter 1 Update (full profile)(  1074 kb) 

• Housing Benefits ( 139 kb) 
• Community Safety ( 126 kb)
• Corporate Health ( 172 kb)
• Culture ( 179 kb)
• Education (  177 kb)
• Environment ( 189 kb)
• Environmental Services ( 134 kb)
• Housing ( 138 kb)
• Planning ( 147 kb)
• Adults Services ( 217 kb)
• Children's Services ( 212 kb)
• Transport ( 925 kb)

LAA progress up date April - September 2006.  The purpose of this report is to provide a progress update in relation to the Sunderland Partnership's performance to outcomes, indicators and targets contained in the LAA.  The agreement commenced in April 2006 and this document forms the basis of the first formal submission to the Government Office.

This profile brings together data from several sources providing a labour market profile for the City of Sunderland.

Focussing on our Priorities - Progress this year so far

In order to track progress over 2006-2007, Directorates have submitted their quarterly performance monitoring returns for the first quarter (April-June 2006) where relevant.   These reports have been divided into our priority areas as follows:

• The three key aims are:
  • to create wealth by developing an entrepreneurial culture and a highly skilled workforce.
  • to accelerate the City's renaissance through the development of twenty-first century infra structure
  • to generate benefits for all our residents 

• To develop and promote the City's culture, it's people and place - promote Sunderland in a way which will impact upon people in and out of the North East

• The Council aims to ensure that housing within the City contributes to the development of a healthy, diverse and sustainable City for current and future citizens.   Our vision is that every resident of Sunderland will have access to a home that they are happy to live in.

• To ensure that everyone living and working in Sunderland is able to enjoy a healthy life with access to excellent health, local authority and social care facilities when needed.

• Reducing Crime and the Fear of Crime ( 201 kb)
  • Work in partnership to reduce crime and disorder and the fear of crime to help create a safer environment.
• Raising Standards in and Increasing Participation in Learning (report to follow)
  • To raise educational standards, so making a major contribution to life chances and thereby to regeneration.

• Developing an Attractive and Accessible City (  399 kb)
  • To provide and promote a clean, attractive and stimulating City by securing continuous environmental improvement.   Sunderland will be an accessible City with an effective integrated transport system that residents will be proud to live in and non-residents will wish to visit.
• Creating Inclusive Communities ( 278 kb)
  • To build a confident City where everyone has the opportunity to reach their potential, where differences are valued, there is a shared sense of belonging, common purpose, and people from all backgrounds and communities feel able to play a positive role in developing Sunderland's vision for the future.

Comprehensive Performance Assessment (CPA)

The latest information on CPA both within Sunderland and nationally.

Best Value

The City Council is fully committed to providing high quality, efficient and effective services for its citizens, and achieving best value in the using of public funding in providing them.

The Local Government Act 1999 requires all local authorities to demonstrate continuous improvement in the way in which they deliver and organise their services.

Reviews completed during 2000/2001

Reviews completed during 2001/2002

Reviews completed during 2002/2003

Reviews completed during 2003/2004

For further information on performance information  please e-mail best.value@sunderland.gov.uk or telephone 0191 553 1347.

You may find the following links useful:-

The Department for Communities and Local Government (DCLG)
Audit Commission

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