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Sunderland City Council
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E-CHAMPIONS

Other pages in this section
Project Management | Achievements | e-Champion Support | Success Stories


e-championsInitially funded by SRB6 Capacity Building monies with the key objective of Building Capacity of Community & Voluntary Sector, the Community e-Champions Project is a Partnership Project between the e-Neighbourhoods Programme and the Community Development Network external link (CDN website ) through Voices.

The Community e-Champions Project is an integral part of the e-Neighbourhoods Programme, working in partnership with existing Community and Voluntary Workers who play a key role in engaging local communities in the use of ICT. The Project builds upon their effective community relationships and networks and encourages the Community e-Champions to act in a facilitation role encouraging other members of their community to identify needs and requirements then use the ICT to help meet these requirements. This community development approach directly engages and encourages the hardest to reach groups to develop skills and knowledge, which enables them to access council e-service provision.

The Project develops and builds upon statutory e-Champions Initiative, where Central Government e-Champions and Local Government e-Champions are uniquely joined in Sunderland by a pool of Community based e-Champions.

The Project has 4 key areas of activity
  • Provide Technologies
  • On-going Technical Support
  • Bespoke Training
  • Website Development

Provide Technologies
Community e-Champions are equipped with laptops and printers with additional access to other technologies to help them facilitate access to ICT, and manage information, consultation and engagement. In providing these resources the Project is not only building the capacity of the Community e-Champions themselves but also providing a vessel with which to engage other citizens.

On-going Technical Support
One of the critical factors for the success and continued engagement of the existing Community e-Champions is the provision of a dedicated Technical Support Officer. This provision reflects the Project’s ethos of partnership through continued support. On-site visits and telephone support offered to ensure that skills and knowledge are continually updated, in addition to the standard hardware and software maintenance.

Bespoke Training
Training is offered to all Community e-Champions. Courses are available in a variety of formats ranging from structured tutor led sessions, to student led one-to-one workshops. The e-Champions Training Officer is also available at a regular “Drop-in workshop” currently held in Plains Farm and Humbledon Community Initiative. The continued provision of the training through various formats builds individual capacity, in addition to providing advantages for community organisations. In building their own capacity Community e-Champions are then able to engage others to promote the use of ICT and to raise awareness within the Voluntary and Community Sector of the potential of ICT as a Community Development enabler. For more information on Training provision see the Training Section.

Website Development
The Community Development Network (CDN) Website was constructed as part of the project to allow the Community e-Champions to record and disseminate key documents, examples of best practice, contacts, community development issues and Community e-Champion members only areas. The CDN Website has continued to evolve and develop to meet the needs not only of the Community e-Champions, but is highly regarded as a key resource for the facilitation of the development of the wider Community Network.