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Sunderland City Council

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Sunderland City Council
Civic Centre
Burdon Road
Sunderland
SR2 7DN

Tel. (0191) 520 5555
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Sunderland, a Living Lab
living labs logoA Living Lab is about experimentation and co-creation with real users in real life environments, where users together with researchers, firms and public institutions look together for new solutions, new products, new services or new business models. But also Living Labs are about societal involvement, about promoting innovation in a societal basis, involving academia, SME's, public institutions and large companies in an Open Innovation process that because happens in real environments has an immediate impact. This is how Living Labs aim to contribute to a new Innovation System where users and citizens become active actors and not only passive receivers. View more on Living Labs here external link

Promoting Social Inclusion through ICT.

community peopleThe e-Neighbourhoods Programme actively promotes the use of, and facilitates access to, Information and Communications Technologies (ICT) within the City of Sunderland working closely with the voluntary and community group sector.

By exciting interests in new technologies and the possibilities they offer, the Programme is working to enable all citizens access to ICT and the opportunities that it affords. We encourage everyone regardless of age, gender, occupational or social status and ethnicity to make better use of the facilities within their communities. Our aim is to promote social inclusion by facilitating the participation of local people in a pro-active role, and to assist the development of Community based ICT provision.

In doing this, the Programme enables access to alternative channels of Local Government and service provision to those citizens for whom choices are limited due to their social or economic status. Access to technologies, skills and training, promotes participation in the democratic process, increases government transparency, encourages cross-community dialogue, improves channels of consultation, engages with, and encourages participation from, all citizens.

We hope that by engaging local people, providing access to new technologies and building community capacity we can help ensure everyone is given the means to access a world of information and knowledge.

Click on a link below to view more information on key areas of the project;

beacon 2003-2004
Beacon status for Social Inclusion through ICT.
e-Neighbourhoods Programme Manager,
ICT Unit, 7 Camberwell Way,
Moorside Park, Sunderland, SR3 3XN
Tel: 0191 5534216, Fax: 0191 5534200,

coi@sunderland.gov.uk