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Sunderland City Council

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Sunderland City Council
Civic Centre
Burdon Road
Sunderland
SR2 7DN

Tel. (0191) 520 5555
Calls may be recorded for quality and training purposes

 Internet Payments 

image:girobank logo  

The service is provided by External Link Icon Girobank's Billpay scheme on behalf of the Council. You do not need to hold a Girobank account and the service is available 24 hours a day 365 days a year.

To make a payment click on the link above, if you are using this service for the first time you will need to register your details with Girobank.

The following debit cards are accepted:

Ways to Pay

What will I need? 

To pay your Council bill online you will need: 

  •  your reference number shown on your bill or invoice
  •  the amount you wish to pay 
  •  your debit card details. 

You can pay for the services listed below online:

  •  Building Regulations Submit a Plan
  •  Business Rates 
  •  Parking Penalty Charge
  •  Council Tax 
  •  Housing Benefit Overpayments (for newer invoice numbers that are 8 digits in length also beginning with 8)
  •  Education Penalty Fine
  •  Home Support and Day Care Services 
  •  Land Charge
  •  Mortgage 
  •  Periodic Income Account
  •  Planning Fee
  •  Registrars Copy Certificate
  •  Sundry Debtor Account

Payment requests made using BillPay are subject to authorisation and clearance timescales like any other payment method. It will therefore take 4 working days for your payment to be received by the bill issuer, please allow for this if your payment is required by a particular date.

Full details of how to use the service, including how to register as a new user, and importantly the assurance that the latest encryption technology is used by Girobank, can be found by clicking to access the External Link Icon Girobank website.

If you do not normally receive an invoice but would prefer to pay online please contact us

More payment information - Cashiers home page

 

last updated 23/12/08