The Families Information Service Sunderland (FIS) is a service for parents, carers, children and employers in Sunderland, Washington Houghton le Spring and Hetton le Hole.  Our aim is to make it easier for children and families to access the information and services they need.

The Families Information Service also gives advice to employers about supporting staff with childcare costs.  We can provide you with help and advice if you are thinking of setting up a childcare facility or are looking for a career in childcare.

What kind of information is available?

We have a range of information that will help with the practical side of raising a family.  This includes:

• What is the Families Information service ( 100kb)
• Nursery education in Sunderland  ( 150kb)
• Help with Childcare Costs ( 395kb)
• Childminding is it for you? ( 444kb)

 We will find the information or services that meets your needs and will either provide you with details by telephone, email or post.  If you want to speak to someone about childcare or childcare costs or any of the following please contact the Families Information Service.  

finding fun activities for the family details of family support organisations finding family services available throughout Sunderland accessing parenting skills courses and other training health and education information for your family

How do I contact the Families Information Service?
You can contact us by phone from Monday to Friday 8:00am to 6:00pm or leave an answerphone message and we will return your call as soon as we can. Please telephone 0191 520 5505.

You can also contact us by email: fis@sunderland.gov.uk or browse our website: www.childcarelink.gov.uk/sunderland  

We also offer outreach services and appointments where you can speak to staff in person. Please phone for details.

The information we provide is impartial and all calls and correspondence are confidential unless we receive information that raises concerns about the health or well-being of a child. We will not pass your details to anyone else unless you request it.

The documents above are in PDF () format, which requires Adobe Acrobat Reader.

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