Sunderland City Council
Civic Centre
Burdon Road
Sunderland
SR2 7DN
Tel. (0191) 520 5555
Calls may be recorded for quality and
training purposes
Water Bills
Water companies are treated differently from gas, electricity and telephone
companies. It is illegal for a water company to disconnect you for missing
payments. The only thing they can do to force you to pay is to get a money-only county court claim.
If you have missed payments on your water bill, find ways of paying any other
household bills first. But you should try and make sure that you have
enough money to pay your water bills in the future.