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Sunderland City Council

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Sunderland City Council
Civic Centre
Burdon Road
Sunderland
SR2 7DN

Tel. (0191) 520 5555
Calls may be recorded for quality and training purposes
It is a criminal offence for a creditor to needlessly upset you to get you to repay.  Harassment includes:
  • threatening you with a criminal prosecution when you can't be prosecuted;
  • pretending to be a court official; 
  • sending letters which look like court forms; and
  • telling other people, such as neighbours and your employer, about your debt to force you to pay.

If you are being harassed, keep a record of exactly what happened and when, and report it to your local trading standards department at the Council.  A creditor could have their credit licence taken away, if they are found guilty of harassing you.

If the creditor ends up taking you to court to get you to repay, you can tell the court about the harassment then.  This could reduce the court costs you may have to pay.  Some types of harassment may also break the Human Rights Act.

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last updated 16/08/07