Mental illness, mental ill health and emotional distress are all words used
to describe people who have mental health problems. Mental health, like
physical health, involves a wide range of problems and complaints, from
relatively mild conditions to severe mental illness. Mental illness is very
common and this means that at some point in their life most people will
experience, or have family or friends who experience mental illness.
There are a number of organisations in the City who can provide
information, support and advice to people with a learning disability, their
carers or family.
SOCIAL SERVICES SOCIAL WORK TEAMS
Social Services Department Social Work Teams help people with mental health
problems, their families, carers and friends, by looking at their needs and
planning services to support them. There are offices located in the City as
follows:
Mental Health Problems:
North & South Teams - John Street Tel: 0191 553 8600 (include email
address)
West Team - Hetton Resource Centre Tel: 0191 553 6650 (include email
address)
WHAT SERVICES ARE AVAILABLE
There are a range of services available to people who have been assessed as
needing them:
Day Care Services - activities, help and support to enable you to
become more skilled and able to cope in everyday situations and to improve
your self-confidence and self esteem.
Rehabilitation Service - a short-term residential service with
follow-up support to help you develop or regain the skills and confidence
to live in your own home.
Residential Service - 24 hour staffed accommodation offering a high
level of ongoing support if your illness severely affects your ability to
live independently.
Crisis and Emergency Service - somewhere to stay for up to 48 hours
while an immediate crisis in your life is resolved, or to stay for up to 2
weeks if you need extra support for a short time, but are not ill enough to
go into hospital.
Supported Living Service - a package of support which includes
somewhere to live that is close to 24 hour staffed accommodation, with
daily contact with staff and access to the Community Support Assistants
Service for emergencies. The accommodation is usually single, unless you
particularly want to share with another person using the service.
If you are interested in finding out more about these services please
contact the offices detailed above.
WILL I HAVE TO PAY?
Day Care and Crisis Services are free. If we arrange other services for
you, you may have to pay something towards the cost. This will be discussed
with you before you take up any offer of service.
DIRECT PAYMENTS
HEALTH SERVICES
GP SERVICES
You may wish to talk to your own General Practitioner about health problems
and concerns. Your General Practitioner will be able to help you get the
care you need.
SUNDERLAND TEACHING PRIMARY CARE TRUST
The new Teaching Primary Care Trust (TPCT) in Sunderland works to provide
an advanced range of primary healthcare services for people across the
city.
The TPCT is the new organisation which manages the delivery of front-line
patient services through GPs and nurses at local surgeries, dentists,
opticians and pharmacists throughout the city.
The TPCTs major responsibilities are:
· Improving the health of the population
· Commissioning health and hospital services
· Developing primary care
The Trust also provides:
· District nursing
· Health visiting
· St Benedict's Hospice
· Health promotion
· Specialist nursing
This organisation can be contacted as follows:
Armstrong House (Washington) - Tel: 0191 418 7272
Durham Road (Sunderland) - Tel: 0191 565 6256
SOUTH OF TYNE AND WEARSIDE MENTAL HEALTH NHS TRUST
South of Tyne and Wearside Mental Health NHS Trust provides a comprehensive
and accessible range of mental health services to the adult population of
Sunderland and North Easington.
Their aim is to promote health, treat mental illness and provide support
for the family and carer involved. Personal well being is promoted to
enable the individual to maximize their potential and to experience an
improved quality of life.
Services are currently located around Cherry Knowle Hospital with a well
developed range of community services and a rapidly expanding hospital on
the North of Sunderland at Monkwearmouth Hospital.
South of Tyne and Wearside Mental Health NHS Trust intend to move away from
the large institutional environment providing in-patient facilities into a
new purpose-built facility supported by a range of high quality community
facilities.
In-patient and day-patient services are provided by multi-disciplinary
clinical teams consisting of doctors, social workers and nurses, supported
by occupational therapists and psychologists, with access to pharmacists
and physiotherapists.
The service operates within three geographical localities -South Sector,
North Sector and Lambton Sector. All areas have access to services
providing assessment/diagnostic facilities for example Pathology,
Radiography etc.
IN-PATIENT SERVICES
Acute admission/assessment and treatment.
Integrated adult continuing care.
Specialist accommodation for the acutely disturbed.
Rehabilititation/pre-discharge facilities.
Long-term challenging behaviour facility.
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OUT-PATIENT SERVICES
Locality based within Hospitals, Health Centres and community resources
across the City to facilitate ease of access for patients.
Sessions are held by Consultant Psychiatrists who determine programmes of
assessment/treatment in consultation with the patient.
Domiciliary visits are undertaken at the request of General Practitioners.
DAY HOSPITAL CARE
Day services are currently provided in three locations offering assessment,
treatment and support:
Wellfield Clinic, Ryhope (40 places per day)
Grange Park Clinic, Monkwearmouth (30 places per day)
Houghton Day Unit, Houghton (20 places per day)
Millenium Centre, Washington (outreach day service offering 30
places per week)
Interventions provided include:
Physical Screening.
Lithium/Drug Therapy.
Neuroleptic Injection and Clozapine Clinic.
Cognitive and Family Therapy.
Counselling and Supportive Psychotherapy.
Anxiety Management and Behaviour Therapy.
Group Treatments.
Analytical Therapy.
Psycho-social Interventions.
Psycho-sexual Therapy.
Education/Health Promotion Work.
COMMUNITY SERVICES
Serious Mental Illness Teams.
Assertive Outreach Teams.
Primary Care Community Psychiatric Nurses.
Integrated Health and Social Services out-of-hours team.
CRISIS INTERVENTION
Monday to Friday, 9.00am - 5.00pm, Consultant Psychiatrists offer a crisis
intervention service with Community Psychiatric Nurses providing a more
limited crisis response.
A team of Psychiatrists also offer an emergency out-of-hours service to
General Practitioners, the Accident and Emergency Department and Sunderland
Royal Hospital.
A team of Community Psychiatric Nurses and Approved Social Workers work out
of hours, 7 days per week, across the District, extending the crisis
response available to individuals with a severe mental illness who are
subject to enhanced Care Programme Approach (CPA). The service may be
contacted via Social Services Emergency Switchboard on 0191 553 1991.
An A&E Liaison Nurse/Deliberate Self Harm Co-ordinator is based within
the Accident and Emergency Department at Sunderland Royal Hospital.
OTHER SPECIALIST SERVICES
Community Addictions (Drug & Alcohol) Service.
Community Adolescent Psychiatry Service.
Psychotherapy Service.
SUPPORT SERVICES
Occupational Therapy.
Physiotherapy.
Art Therapy.
Sheltered Work and Employment Service.
For further information contact the Mental Health Directorate on Tel: 0191
565 6256, Ext 43281.
ANSWERS
Health Information Shop, 21 Holmeside, Sunderland SR1 3JE
Tel: 0191 510 3133
Provides free and confidential information and advice on all aspects of
health, including information on Health and Social Services. Other services
they offer include information on voluntary services, self help groups and
a video and lending service.
CITY HOSPITALS SUNDERLAND
Sunderland Royal Hospital, Kayll Road,
Sunderland SR4 7TP Tel: 0191 565 6256
OTHER ORGANISATIONS
There are other organisations you can contact for help and support. Some of
these are:
ALZHEIMER'S SOCIETY (Sunderland)
Princess of Wales Centre, Havelock Hospital, Hylton Road, Sunderland SR4
8AE
Tel: 0191 564 0890
This society provides a range of specialised services for people with
Alzheimer's Disease and dementia and their carers, including lunch clubs,
befriending service, a home support service for carers, and day care. They
also have carers support workers.
HEADLIGHT
14 Mary Street, Sunderland SR1 3NH
Tel: 0191 510 1494
or, you can e-mail to mental.health@headlight.freeserve.co.uk
Sunderland Headlight is a service user led Mental Health Resource Centre.
We are a community project encouraging mental health service users to
access provision and make positive changes in their lives and links
within the community. We offer members the opportunity to join in
educational and recreational courses, join self help groups enabling
them to share knowledge and experience. We offer a counselling service
and a listening ear service, stress management, relaxation and massage
therapies. We focus on well being as we believe that physical wellness
has a positive effect on mental health. We also offer members the
opportunity to become active volunteers in a realistic working
environment.
We offer a listening service throughout the week, we run a group for
individuals who suffer with anxiety and depression on a Tuesday 11 am -
12.30 pm this group is called CLASS (Caring Listening and Support in
Sunderland). We also run an Art group on Tuesday 1 pm - 3 pm to
encourage individuals to relax and use art as a therapeutic tool.
Wednesday we offer a counselling service, Thursday we run Creative
Expression 11 am - 12.30 pm - this group is a women's group aiming to
reduce isolation using arts and crafts as a method to encourage women to
develop skills and join in workshops in connection with women's health
and well being and other activities in the project. On a Friday 10.30 am
- 12.30 pm we offer massage therapies to members and from 2 pm - 4 pm we
run a relaxation class which offers group therapy and support to members
and relaxation techniques with a view to the group improving their well
being holistically.
MENTAL HEALTH MATTERS
Avalon House
St Catherine's Court
Sunderland Enterprise Park
Sunderland
Tel: 0191 5163500
Providing services within the City to people with mental
health problems.
MIND (Sunderland)
14 Norfolk Street, Sunderland SR1 1EA
Tel: 0191 565 7218
Sunderland MIND offers help and support for anyone who has or who has had
mental health problems. They have a wide range of activities including a
drop-in, video night, listening ear counselling service and a variety of
regular evening events. There is a meal service available daily. Support is
also available to carers.
MIND (Washington)
31 Roche Court, Glebe, Washington
Tel: 0191 417 8043
Washington MIND offers a warm welcome to anyone who wants to use their
services. They offer drop-in services including a women's drop-in and a
panic self help group. Counselling is also available by appointment.
SUNDERLAND CARERS' CENTRE
12 Toward Road, Sunderland SR1 2QF
Tel: 0191 567 3232
Sunderland Carers' Centre provides a confidential information, advice and
support service to people looking after ill, disabled or frail family
members or friends. The Centre also offers carers support groups, support
meetings with Social Workers etc, courses and social activities.
SUNDERLAND COUNSELLING SERVICE
Princess Of Wales Centre, Hylton Road, Sunderland SR4 8AE
Tel: 0191 514 7007
The Centre offers counselling and support to people who have emotional or
mental trauma as a result of a major bereavement or loss experience.
Specially trained volunteers can provide individual counselling as well as
support groups. A counselling service for women who have been
raped/sexually abused is available. There are also support groups for
children and young people between the ages of 5-17 years covering
bereavement, bullying, youth support and divorce/separation of parents. The
Centre also offers a training and consultancy service.
HELPLINES
MENTAL HEALTH MATTERS HELPLINE
Tel:08000130626
(Weekdays: 5pm to 9am)
(Weekends and Public Holidays: 24 hours)
Website: www.mentalhealthmatters.com
An out-of-hours confidential emotional support and information service
provided by trained and experienced telephone helpline workers. You do not
have to have a mental health problem to use this helpline. They provide
information on many local and national services specific to mental health
and other issues. People contact the helpline about many different issues
such as bereavement, relationship problems, family problems,
loneliness/isolation, stress and carers issues.
NHS Direct
Operates 24hrs Tel: 0845 4647
Provides information and advice on local health and social care services,
self help and support groups,
health concerns, etc.
SUNDERLAND SAMARITANS
Tel: 0191 567 7177
Offer confidential emotional support to anyone passing through a crisis
with special concern for those who are feeling suicidal.
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