Sunderland City Council
Civic Centre
Burdon Road
Sunderland
SR2 7DN
Tel. (0191) 520 5555
Calls may be recorded for quality and
training purposes
Adult Services and Children's Services
The Specialist Social Care Team provides services for people affected by
advanced progressive disease. The care that can be provided includes
support to patients, families, carers and significant others. The
team works closely with health and social care colleagues to provide end of
life care and support to the bereaved.
The Palliative Care Team offers a confidential and sensitive service. A telephone call is all it takes to speak to one of the
Care Managers (Social Workers).
How can the Palliative Care Team help you?
By being someone who can listen
Providing information on the range of services which may be of assistance to
you
A prompt response to your needs
Advice and help regarding DSS benefits and financial problems
Access to the full range of services available from the Local Authority, for example Home Support, Housing, Residential Care, Short Break
Care
Advice on contacting other members of the wider Palliative Care Team
Support for carers (relatives or friends looking after someone with a long-term illness or
disability)
How to contact a Care Manager from the Palliative Care Team
For further help and information telephone: 0191 569 9197, or fax: 0191 516 9496.
If staff are not available please leave a message on the answer phone and someone from the
team will get back to you.
The Care Managers will usually respond to requests from anyone for information or help within one working day.
Direct Payments allows
Adult Services and Children's Services to make financial support payments
(known as Direct Payments) to people to enable them to organise and
purchase their own community care services that they have been assessed as
needing, instead of receiving services we arrange for them.